Returns & Exchanges
At Polaroid Eyewear, we want you to see the world clearly and comfortably; if you are not completely satisfied with your purchase, you may return your frames within 30 days of delivery for a full refund. All items must be returned in their original condition, including the protective case and microfiber cloth.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided through the portal and attach it securely to the original packaging.
- 3.Pack and Ship
Ensure the eyewear is safely tucked inside its hard case to prevent damage during transit, then drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned frames, your refund will be processed to your original payment method within 7-10 business days.